In the logistics industry, pricing can be a complex and challenging task. Businesses need to take into account a variety of factors such as fuel costs, labour expenses, and distance when determining how much to charge for their services. However, with the rise of technology, logistics companies now have access to tools that can make pricing more efficient and accurate. One such tool is Despatchy, a logistics management app that allows businesses to create and manage service zones, and automatically charge customers based on their location.
Creating and Managing Service Zones:

One of the key features of Despatchy’s app is its map-based system for creating and managing service zones. Logistics companies can easily define the areas where they provide service and set different pricing for each zone. This allows businesses to better serve their customers by offering more accurate pricing and ensuring that they are only charging for the services they can provide.
Despatchy’s app also allows businesses to quickly and easily create and edit service zones. This means that companies can make adjustments to their service areas and pricing as needed, without having to manually update their systems. This level of flexibility is particularly important for logistics companies that operate in highly dynamic markets, where service areas and prices are subject to change.
Automatically Detecting Customer Location:
Despatchy’s app also has the capability to automatically detect a customer’s location, which makes the process of determining to price even more efficient. When a customer makes a booking, the app will automatically determine which service zone they are in and apply the appropriate pricing. This eliminates the need for businesses to manually enter customer addresses or manually calculate prices, saving time and reducing the risk of errors.
Notifying Customers of Non-Service Areas:
Despatchy’s app also helps businesses avoid potential issues by notifying customers when they are outside of the company’s service area. This is particularly useful for logistics companies that operate in remote or rural areas, where service may not be available in certain locations. By notifying customers in advance, businesses can avoid the potential dissatisfaction of not being able to fulfil a customer’s request, and also avoid the added cost of having to reschedule or cancel delivery.
Benefits of Using Despatchy’s App:
There are many benefits to using Despatchy’s app for creating and managing service zones and automatically charging customers based on their location. One of the most significant benefits is increased efficiency. With the app, businesses can create and edit service zones quickly and easily, and automatically calculate prices based on customer location. This eliminates the need for manual calculations and data entry, saving time and reducing the risk of errors.
Another benefit is improved customer satisfaction. By offering accurate pricing and ensuring that customers are only charged for the services that can be provided, businesses can provide a better overall customer experience. Additionally, by notifying customers of non-service areas in advance, businesses can avoid potential issues and dissatisfaction.
Examples of Success: How Other Logistics Companies are Using Despatchy:
Despatchy’s app has already been used by many logistics companies to improve their pricing and service. For example, BrizFreight Logistics, a company that operates in a highly dynamic market, used Despatchy’s app to create and manage service zones, and automatically calculate prices based on customer location. As a result, the company was able to increase efficiency, reduce costs, and improve customer satisfaction. The company used Despatchy’s app to create and manage service zones, and automatically detect customer location. As a result, the company was able to avoid potential issues by notifying customers of non-service areas in advance, and also improving customer
Despatchy’s app not only makes pricing more efficient, but it also helps businesses plan their run sheet better by automatically detecting the service zone when a customer books a pickup or delivery for a new address. This means that businesses can quickly and easily identify which service zone the pickup or delivery is in and plan the run sheet accordingly.
For example, if a customer books a pickup from a new address that is located in a high-density service zone, the business can plan the run sheet to include other pickups and deliveries in that same zone to maximize efficiency and reduce costs. On the other hand, if a customer books a pickup from a new address that is located in a low-density service zone, the business can plan the run sheet to include deliveries or pickups to other areas that are farther away and less frequented.
Optimizing Routes and Assigning Pickups and Deliveries with Despatchy’s App
Additionally, Despatchy’s app also allows businesses to track and monitor their run sheets in real-time, which means that they can quickly and easily make adjustments as needed. This is particularly useful for businesses that operate in highly dynamic markets, where service areas and prices are subject to change.
Furthermore, businesses can also use the information provided by Despatchy’s app to optimize their routes, reducing travel time and costs. For example, by identifying which service zones have the most pickups or deliveries, businesses can plan their routes to visit those areas first, reducing the amount of time spent on the road.
Another benefit of Despatchy’s app for run sheet planning is the ability to assign pickups and deliveries to specific drivers or vehicles based on their location. This means that businesses can ensure that the right resources are used for the right job, reducing costs and improving efficiency. For example, if a business has a driver who is based in a specific service zone, they can assign pickups and deliveries in that area to that driver, reducing the need for additional travel time and costs.
In conclusion, Despatchy’s app not only makes logistics pricing more efficient but also helps businesses plan and manage their runsheets better by automatically detecting the service zone when a customer books a pickup or delivery for a new address. This means that businesses can quickly and easily identify which service zone the pickup or delivery is in and plan the runsheet accordingly. By using Despatchy’s app, businesses can increase efficiency, reduce costs, and improve customer satisfaction.
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