Transportation management systems (TMS) are software applications designed to optimize and automate freight transportation processes for shippers and carriers. In today’s fast-paced business environment, transportation management systems have become essential tools for businesses of all sizes. In this article, we will explore the benefits of using a TMS and why Despatchy is a top choice for businesses looking for an effective transportation management solution.
What is a Transportation Management System?
A transportation management system (TMS) is a software solution that helps businesses manage their transportation operations. The system automates processes such as order management, shipment planning and execution, carrier selection, and freight payment and audit. With a TMS, businesses can optimize their transportation processes, reduce costs, and improve delivery times.
Benefits of Using a Transportation Management System
Improved Visibility and Control
One of the primary benefits of using a TMS is improved visibility and control over transportation operations. With a TMS, businesses can track shipments in real-time, monitor carrier performance, and receive alerts when issues arise. This visibility and control enable businesses to make informed decisions and quickly respond to changes in the supply chain.
Reduced Costs
Transportation can account for a significant portion of a business’s expenses. A TMS helps businesses reduce costs by optimizing transportation routes, consolidating shipments, and negotiating favourable rates with carriers. Additionally, a TMS can help businesses avoid costly mistakes such as late deliveries or incorrect invoices.
Increased Efficiency
Transportation management systems automate many of the manual processes associated with transportation, such as order entry and carrier selection. This automation reduces the time and resources required to manage transportation operations, allowing businesses to focus on core activities. Additionally, a TMS can help businesses optimize their transportation processes, resulting in faster delivery times and improved customer satisfaction.
Improved Customer Service
A TMS can help businesses improve customer service by providing real-time visibility into shipment status and delivery times. With this information, businesses can proactively communicate with customers and address any issues that arise. Additionally, a TMS can help businesses improve on-time delivery rates, resulting in increased customer satisfaction.
Why Despatchy?
Despatchy is a leading transportation management system provider, offering a comprehensive suite of solutions designed to meet the needs of businesses of all sizes. Here are some of the reasons why Despatchy is a top choice for businesses looking for an effective transportation management solution:

Robust Features
Despatchy offers a wide range of features designed to optimize transportation operations, including order management, carrier selection, shipment tracking, and freight payment and audit. Additionally, Despatchy’s advanced analytics and reporting capabilities enable businesses to gain insights into their transportation operations and make data-driven decisions.
Easy to Use
Despatchy’s user-friendly interface makes it easy for businesses to manage their transportation operations. The system is intuitive and requires minimal training, allowing businesses to quickly realize the benefits of using a TMS.
Scalable
Despatchy is a scalable solution that can grow with businesses as their transportation needs evolve. The system can be customized to meet the unique needs of businesses of all sizes, from small startups to large enterprises.
Reliable Support
Despatchy provides reliable support to help businesses get the most out of their transportation management system. The company’s experienced support team is available 24/7 to assist with any issues that arise.
Conclusion
In conclusion, transportation management systems offer numerous benefits for businesses of all sizes, including improved visibility and control, reduced costs, increased efficiency, and improved customer service. Despatchy is a top choice for businesses looking for an effective transportation management solution, offering robust features, an easy-to-use interface, scalability, and reliable support.
FAQs
- What is a transportation management system? A transportation management system (TMS) is a software solution that helps businesses manage their transportation operations. The system automates processes such as order management, shipment planning and execution, carrier selection, and freight payment and audit.
- How can a TMS help reduce transportation costs? A TMS can help businesses reduce costs by optimizing transportation routes, consolidating shipments, and negotiating favourable rates with carriers. Additionally, a TMS can help companies to avoid costly mistakes such as late deliveries or incorrect invoices.
- How can a TMS help improve customer service? A TMS can help businesses improve customer service by providing real-time visibility into shipment status and delivery times. With this information, businesses can proactively communicate with customers and address any issues. Additionally, a TMS can help businesses improve on-time delivery rates, resulting in increased customer satisfaction.
- Is Despatchy suitable for businesses of all sizes? Yes, Despatchy is a scalable solution that can grow with businesses as their transportation needs evolve. The system can be customized to meet the unique needs of businesses of all sizes, from small startups to large enterprises.
- What kind of support does Despatchy provide? Despatchy provides reliable support to help businesses get the most out of their transportation management system. The company’s experienced support team is available 24/7 to assist with any issues that arise. Additionally, Despatchy offers training and consulting services to help businesses optimize their transportation operations.