Proof of Deliveries that Customer can access via online portal.
Mobile app for Proof of Deliveries
How can we capture proof of delivery photos and signature during dispatch creation? Driver – How to capture Proof of delivery photos & signature? What is Proof of delivery? Why should I need consignee’s signature?
What is Proof of delivery?
What is proof of delivery?
It’s a photo of the goods/signed off on by the customer. It means that you’ve delivered what was ordered to them and they have accepted it.Why do we need proof of delivery?Because people are fickle, unreliable and forgetful! They may not remember having received what was ordered or even if they did receive it at all. They might say “oh yeah I got it” but then later come back saying “I didn’t get any package”. When you have a photo as evidence, you can show them the picture and say “see? Here’s your receipt.”How can we capture Proof of Delivery Photos & Signatures using our Mobile Application for Driver?For those who don’t know much about this app, let me explain it briefly:
How can we capture proof of delivery photos and signature during dispatch creation?
You can capture the Proof of Delivery (POD) photos and signature on your mobile application during dispatch creation. The POD photos and signature captured during dispatch creation will be stored in the cloud. You can access them from the cloud for proof of delivery.
Driver – How to capture Proof of delivery photos & signature?
Driver can capture the POD photos and signature using our Mobile application. Driver can also capture the POD photos and signature using our web application. Driver can also capture the POD photos and signature using our API (application programming interface).
How many photos driver can upload as a proof of delivery – one or more than one photo?
You can upload a maximum of 4 photos per delivery.
Why should I need consignee’s signature?
Why should I need consignee’s signature?
Well, if you are shipping anything, then the question is obvious. Because it is a proof that the consignee received the consignment. Most courier companies require signature as a proof for delivery and this can be used to claim insurance.
The same thing goes for us as well because we are also in business of courier services. You can use our mobile application to capture consignee’s signature on your Android or iOS device which will send an email notification to him/her along with his/her photo taken from front camera of your phone so that he/she knows who exactly has delivered his/her parcel at time of delivery (if you want).
Using our Proof of Delivery (POD) module, we can capture the Consignee’s details and Signature.
When you have created a dispatch and assigned it to the driver. Then,
- Click on “POD”.
- Enter Consignee details and click on “Save” button.
- Click on “Capture POD photos & Signature” button given in yellow box as shown in below screenshot:
If you want to capture additional photo as well then click “Add Photo” given at bottom right side of page.
Conclusion
We hope that this blog helped you understand the importance of capturing Proof of Delivery for your business. If you are using our mobile application, then the process is really easy and simple. You don’t need to worry about changing anything on your end or creating any new fields in your database because we have already done that for you!